Empowering NDIS Providers: Explore dock'd Software Features for Superior Service Delivery
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Unlock the Full Potential of Your NDIS Business with dock'd
In the ever-evolving landscape of NDIS service provision, staying ahead means embracing tools that not only understand your unique challenges but also offer tailored solutions. That’s where dock’d comes in. Designed specifically for NDIS businesses, dock’d is more than just software; it’s a strategic partner that integrates seamlessly into your operations. With features crafted to streamline your workload, enhance compliance, and optimise service delivery, implementing dock’d is not just an upgrade—it’s a transformative step towards operational excellence and heightened client satisfaction. Discover how dock’d can revolutionise your business, making every day more efficient, compliant, and focused on what truly matters: delivering exceptional support to your clients.
Workforce Management Tailored to Your Needs
- Effortless Scheduling: Instantly access and manage support schedules and rosters, simplifying your daily planning.
- Smart Worker Assignment: Match workers to tasks based on their availability, skills, qualifications, interests, and proximity, ensuring the best fit for every job.
- Flexible Reassignment: Quickly adapt to changes like cancellations or emergencies, ensuring seamless service delivery.
- Comprehensive Workforce Overview: View the location and status of your entire team at a glance with our daily support services grid.
- Safety First: Keep emergency contact details at your fingertips for quick access in critical situations.
- Organised Documentation: Easily add and access files, notes, and alerts for each worker, keeping all essential information in one place.
- Qualification Monitoring: Stay updated on your team’s qualifications and certifications, ensuring compliance and safety.
- Streamlined Incident Reporting: Report and manage incidents efficiently, maintaining a safe and responsive work environment.
- Simplified Leave Management: Process leave requests swiftly, keeping your workforce happy and your operations smooth.
Your Mobile Command Center with dock'd
- Effortless Profile Management: Easily update your contact details and track the status of your qualifications and certificates, all from your mobile device.
- Always Updated Roster: Stay on top of your schedule with real-time roster access, supporting daily, weekly, and monthly views.
- Total Timeline Flexibility: Navigate through past, present, and future shifts effortlessly, ensuring you're always prepared.
- Comprehensive Shift Details: Access all shift instructions, notes, tasks, and files on-the-go, streamlining your workflow.
- Seamless Shift Lifecycle Management: From start to end, manage your shifts with ease and efficiency.
- Instant Shift Signoff: End and sign off shifts for immediate approval, eliminating the hassle of paperwork.
- Multi-Tasking Capability: Handle concurrent active shifts without missing a beat.
- Smart Navigation and Tracking: Utilise GPS tracking and automated travel time KM recording for accurate, hassle-free reporting.
- Additional KM Logging: Quickly add any extra KMs incurred during your shift.
- Efficient Incident Reporting: Report any incidents directly from your mobile, ensuring quick response times.
- Simplified Leave Submission: Submit leave requests with just a few taps.
- Stay Informed with Push Notifications: Receive instant updates on new shifts, changes, cancellations, and reminders.
- Customised Security: Manage your security preferences and PIN for peace of mind.
- Multi-Account Support: Share devices effortlessly with support for multiple accounts on a single device.
Workflow Control Tailored to Your Needs
- Efficient Shift Management: Easily manage shift lengths, travel times, KM recording, and signature collection, streamlining your operations.
- Simplified Suspension: Quickly suspend participants and workers, including all related services, with just a button click, ensuring flexibility in your scheduling.
- Customisable Pricing: Tailor pricing to fit individual agreements, participants, shifts, and support plans, offering you full control over your financials.
- Direct Invoicing and Claiming: Generate invoices and claims straight from approved timesheets and shifts, simplifying your billing process
- Comprehensive Invoice Management: Enjoy full invoice lifecycle control, including automated reminders, keeping your finances on track
- Seamless Xero Integration: Export invoices directly to Xero for efficient accounting management.
- Automated Payment Processing: Leverage our eWay integration for hassle-free payment processing.
- Personalised Communications: Customise your communication with advanced template options, ensuring your messages always resonate.
- Effortless Contract Management: Manage contract work with other organisations and third-party providers with ease.
- Instant Alerts and Notifications: Keep your workforce and participants updated with automatic alerts via push notification, SMS, and email.
Business Management Made Easy with dock'd
- In-Depth Reporting: Gain powerful insights with advanced reporting tools, tailored to your specific needs.
- Always-On Dashboards: Access comprehensive dashboards anytime for a real-time overview of your business operations.
- Smart List Management: Filter, print, and export lists with ease, enhancing your data management capabilities.
- DIY Reporting: Create your own reports and dashboards effortlessly, giving you the freedom to focus on what matters most to you.
- Instant Metrics Overview: View key business and workforce metrics at a glance, keeping you informed and proactive.
- Real-Time Performance Tracking: Stay updated with the latest in business and workforce performance, ensuring you're always ahead.
- Efficient Service and Cost Control: Manage your services and cost codes comprehensively, optimizing your financial efficiency.
- Complete Document Management: Keep all your documents organized and accessible with a full document management system.
- Detailed Session and Activity Logs: Track sessions and activities with precision, enhancing your operational oversight.
- Tailored Security: Customize your security groups and system access, ensuring your data remains secure and under your control.
- Flexible System Design: Choose how and where your system is installed, giving you complete control over your technological environment.
Empower Your NDIS Management with dock'd
Effortless NDIS Agreement Management:
- Flexible Pricing Options: Set custom pricing for each agreement to align with your unique business model.
- Proactive Agreement Alerts: Stay ahead with alerts for expiring agreements, so you're always prepared for renewals.
- Dynamic Budget Tracking: Automatically generate and manage participant budgets. Our system vigilantly tracks as rosters and services progress, alerting you when budgets are nearing their limits.
- Versatile Agreement Support: Effortlessly handle multiple types of agreements, including agency, plan, and self-managed, catering to diverse participant needs.
- Comprehensive Service Inclusion: Easily manage multiple services within a single agreement and budget, streamlining your service delivery.
- Seamless NDIS Claims and Payments
Simplified Claim Creation and Payments:
- Generate NDIS claim files instantly with the convenience of bulk uploads, ready for the NDIS portal.
- Automated Payment Processing: Experience the ease of automatic payment processing, receiving updates directly from NDIS when payments are completed.
Your dock'd Feature Checklist: Empowering Your NDIS Business
Unwavering Support for Your Peace of Mind:
- Always-available email and phone support.
- A wealth of online resources at your fingertips.
- Regular insights with the dock'd Digest subscription.
- Data safety assured with automated backups.
- Stay current with monthly software and NDIS price guide updates.
Enhanced Functionality for Optimal Efficiency:
- Handle unlimited NDIS agreements with ease.
- Flexible management of unlimited rosters and shifts.
- Simplified coordination with Support Coordination (COS).
- Streamlined timesheets and invoicing process.
- Custom security groups for tailored access control.
- Deep insights with advanced reporting and customizable dashboards.
- Efficient NDIS claiming and payment processing.
- Accurate tracking of pay cycles and travel (KM).
- Comprehensive Supported Independent Living (SIL) management.
Seamless Integration for a Connected Experience:
- Smooth accounting management with Xero integration.
- Secure payments with eWay gateway.
- Ample storage with unlimited file capacity.
- Stay informed with unlimited push notifications.
- Support worker apps for iOS and Android.
- Efficient communication with an integrated chat server.
- Convenient sales transactions with Point of Sale (POS) system.
dock'd pricing
Small
Business
$880 inc. GST
per month
per state/territory
on 24 month contract
Setup & Training
$4,500 inc. GST
per state / territory
Data Migration
Starting from
$2,750 inc. GST
per migrated system/database
Medium
Business
$1190 inc. GST
per month
per state/territory
on 24 month contract
Setup & Training
$5,500 inc. GST
per state / territory
Data Migration
Starting from
$3,300 inc. GST
per migrated system/database
Large
Business
$1880 inc. GST
per month
per state/territory
on 24 month contract
Setup & Training
$7,700 inc. GST
per state / territory
Data Migration
Starting from
$4,500 inc. GST
per migrated system/database
Enterprise
Business
POA
per month
per state/territory
on 24 month contract
Our approach for enterprise accounts is a bit different. To ensure project success we undertake a pre-implementation evaluation of your systems and processes.
Business Evaluation
Starting from
$3,500 inc. GST
Credited back on go ahead
